I then manually advanced through the appointment calendar through February 2025 and there are no remote appointments available between now and then. I first tried to schedule a remote interview using the auto-picker tool, and it didn't find anything. There are two options of interview type - remote (via Zoom), and in-person. No idea why I was only conditionally approved this time.Īlso, I am unable to schedule the interview I am required to have, to complete my renewal.

That is about the same breadth of travel I had in my first five-year period with Global Entry. Went to about 15 countries in the past 5 years, none on the naughty list. Conditionally approved today (February 27 2022), three and a half months later. Due for renewal 2Q this year.Īpplied for renewal on November 14 2021. Originally applied for Global Entry in early 2012.

I know it's not strictly necessary for air travel to/from Canada, but on the way back the card gets you into their equivalent of the Precheck security line (they can't just look you to see if they can let you into the line unless you're enrolled in NEXUS), and having the card on me has bailed me out before from having to go stand in the long general line when the GE terminals weren't working.I finally received a response email from CBP this morning saying that they won't send me a new card for free: My situation is that assuming omicorn doesn't scuttle it, I have plans to go to Vancouver at the end of January and I'd like to have the new card in hand before I go on that trip. Has anyone ever had the $25 fee for just ordering a new card trigger the GE credit on a card that has that or are these cards looking for the exact $100 for GE/$85 for Precheck? Following up on this, I created a ticket with CBP after 8 weeks had passed since my renewal was approved, but I still don't have the new card and CBP cannot even give me an estimate on when they'll be able to get me the new card.

Global entry login renewal